Effective as of Jan 16, 2025
Wurthy,Inc. ("Wurthy" or "we" or "us" or "Company") deposit accounts are issued by Bangor Savings Bank, Member FDIC. Below are Privacy Notices and Policies applicable to your Wurthy account from Wurthy,Inc. and Bangor Savings Bank.
| FACTS | WHAT DOES WURTHY,INC ("WURTHY") DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social security number Income Account balances and transaction history Payment history Employment information Checking account information Credit history and credit scores When you are no longer a Wurthy customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share the personal information of their customers, the reasons [Program Name] chooses to share, and whether you can limit this sharing. |
| Reasons we Can Share your Personal Information | Does Wurthy Share? | Can you Limit This Sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes – information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes – information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | Yes | Yes |
| To Limit our Sharing | Call 415-234-3881 Please note:If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. If you're an existing customer and have opted out previously, you don't need to update your privacy choices again. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing using the details above. | |
| Questions? | Contact us at 415-234-3881 | |
| Who We Are | |
|---|---|
| Who is providing this Notice? | Wurthy,Inc. |
| What We Do | |
|---|---|
| How does Wurthy protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to your personal information to our employees who need to know that information to provide your products and services. |
| How does Wurthy collect my personal information? | We collect your personal information, for example, when you: Open an account or deposit money Pay your bills Provide account information Provide employment information Request or transfer funds We also collect your personal information from others, such as credit bureaus, affiliates and other companies. |
| Why can't I limit all sharing? | Federal law gives you the right to limit only: Sharing for everyday business purposes of our affiliates Sharing for affiliates to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. Affiliates could include an affiliated retailer or an affiliated financial company |
| Non-affiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. Non-affiliates could include tax preparation companies, insurance companies, direct marketing companies and banks. |
| Joint Marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to you. Joint marketing partners could include financial service companies, such as banks, insurance providers, investment companies, securities broker-dealers and credit card companies. |
Call Monitoring and Recording: If you communicate with us by telephone, we may monitor or record the call.
Rights Under State Law: You may have privacy rights under various state laws. We will comply with these laws to the extent they apply.
For California Residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law, including, for example, with your consent or to service your account.
For Vermont Residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law, including, for example, with your consent or to service your account.
This Privacy Policy ("Policy") has been adopted by Wurthy,Inc. ("Wurthy" or collectively "we" or "our" or "us") to affirm its commitment to compliance with the applicable privacy provisions of the Gramm-Leach-Bliley Act (GLBA) as implemented by Regulation P (Privacy), and other applicable privacy laws and regulations. It is the policy of Wurthy to protect consumer and customer Personally Identifiable Information (PII), or any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Examples of PII could include, but are not limited to full name, social security number, passport number, bank account information, credit card number, or driver's license number. PII is also known as Non-Personal Public Information (NPI).
This Policy outlines the regulatory requirements and provides guidelines on Wurthy's privacy practices, including how Wurthy collects, uses, and discloses your information. Wurthy takes all necessary steps to safeguard private information that has been provided by its consumers. This Policy outlines Wurthy's practice regarding use of PII for consumers, those consumers who become our customers, and former customers.
See below for ways in which Wurthy may collect, use, and share information.
Wurthy collects, retains, and uses information for the purpose of providing financial solutions and administering account relationships. We collect information from applications or other forms, which may include but is not limited to surveys and questionnaires. We may also collect information about transactions, information through cookies, and information we receive from consumer reporting agencies.
Wurthy uses personal information in ways that align with the purposes for which it was originally requested and collected. For example, Wurthy uses information to process customer requests and transactions, provide additional information about products and services, or to evaluate financial needs. Wurthy collects and uses information to administer our business and deliver quality service. This may include advising consumers and customers about our products or services, those of our affiliates and our business partners, and other opportunities Wurthy believes may be of interest to our customers.
The primary federal regulation governing the collection, use and disclosure of customer information is Regulation P. As required by Regulation P, Wurthy provides the required Notice to bank customers and consumers. The Notice is provided at account opening and as changes occur.
Wurthy uses third-party service providers to assist with providing quality products and services to our customers. We may share the customer information we collect with third parties to facilitate the offering, administration, collection, and delivery of products and services under controlled circumstances designed to protect the privacy of our customers. We require third parties to comply with applicable laws and regulations as well as our requirements regarding security and confidentiality of such information.
There may also be occasions where we are legally required to disclose information about our customers, such as in response to a subpoena, to prevent fraud, or to comply with a legally permitted inquiry by a government agency or federal regulator.
permits Wurthy to share customer transaction information (i.e., number of monthly deposits made) and experience information (such as account balance) as well as information obtained from our customers.
provides consumers with the ability to limit the circumstances by which an affiliated institution may use certain information received from another affiliate to market to the consumer.
A customer can request that their information is not shared with the affiliates of Wurthy.
We may also collect information from other sources. These sources include but are not limited to the following:
Some information is automatically collected. This includes but may not be limited to the following:
We may share personal information with our affiliates, subsidiaries, or entities that share a common ownership in Wurthy, partners, other Wurthy App customers designated by you for the purposes of customer referrals or managing shared pockets, and to third-party service providers for purposes such as risk detection and prevention, customer service, email delivery and other similar services.
We may also be required to share personal information in the event of a corporate restructuring (e.g., merger, sale, joint venture, or other disposition) or when we deem it necessary or appropriate to:
We may also share anonymized or de-identified aggregate information (this means information that is no longer personal information because it is no longer attributable to a specific individual) with third parties to help deliver products, services, and content that are tailored to the users of the Wurthy App and for other purposes. We may also disclose personal information about an individual to certain other third parties or publicly with their consent or direction.
We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including clickstream information, browser type, time and date you visited the Wurthy App, AdID, precise geolocation and other information. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider.
Wurthy may use social media platforms like Instagram, Facebook, Twitter, and LinkedIn. We may display targeted advertising to you through these social media platforms. These companies have interest-based advertising programs that allow us to direct advertisements while those users are on the social media platform. We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel. These activities are governed by the privacy policies of those social media companies that provide them.
We may use third-party analytics on our Services. For example, we use Google Analytics to better understand how you interact with our Services. The information we obtained through our Services may be disclosed to or collected directly by these third parties. To learn more, see Google Analytics.
We and our third-party partners may also use cookies and tracking technologies for advertising purposes. Wurthy uses various technologies to collect information, and this may include sending cookies to your computer or mobile device. "Cookies" are small text files that are stored on your device or hardware by a website. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.
On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please refer to this section for guidance on how to modify your web browser's settings. Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
Advertising networks may use cookies to collect Personal Information. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative's online resources at http://www.networkadvertising.org and follow the opt-out instructions there.
If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.
We may also use analytics tools such as Google Analytics to collect information regarding visitor behavior and visitor demographics on our Site and develop website content. This data is not tied to any Personal Information. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You can opt out of Google's collection and Processing of data generated by your use of the Site by going to http://tools.google.com/dlpage/gaoptout.
We and our third party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site and use that information to send targeted advertisements. Our Site currently does not respond to "Do Not Track" ("DNT") signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.
You always have the ability to control the way your information is used. Below are some ways to manage your information with Wurthy.
Applicable state laws must be taken into consideration when marketing to customers via a third party. For example, Vermont and California state laws prohibit financial institutions from sharing customer PII unless the customer takes affirmative action authorizing the institution to do so. Therefore, customers with Vermont or California addresses must be removed from campaigns that involve information sharing with unaffiliated third parties under the Regulation P joint marketing agreement exception.
California Consumer Privacy Act (CCPA) covers California residents about whom Wurthy has collected personal information (PI) from and is applicable to any business that collects and stores PII of California residents, regardless of if the business is located in California. For purposes of this section the term "personal information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer/resident or household. Personal information does not include information that has been de-identified or that does not fall within the above definition of personal information.
As a consumer financial services company, Wurthy has developed and implemented privacy and security controls to protect your personal information and comply with United States federal law, including but not limited to the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act. As such, most of the personal information about you that we may collect and use is exempt from the CCPA.
Under the California Consumer Privacy Act, California residents, subject to certain limitations and exceptions, have the right to:
In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we will not honor your request where an exception applies, such as where the disclosure of personal information would adversely affect the rights and freedoms of another consumer or where the personal information that we maintain about you is not subject to your rights under the CCPA.
We will advise you in our response if we are unable to honor your request. Additionally, if you request access to the specific pieces of personal information we have collected about you, we will not provide social security numbers, driver's license numbers or government issued identification numbers, financial account numbers, account passwords or security questions and answers, or any other specific pieces of information if the disclosure presents the possibility of unauthorized access that could result in identity theft, fraud, or unreasonable risk to data, systems, and network security.
If you are a California resident, you may make a request to exercise your rights under the CCPA by either of the following methods:
Children Online Privacy Protection Act (COPPA) is a federal law that imposes specific requirements on operators of websites and online services to protect the privacy of children under 13. It is Wurthy's policy NOT to (i) sell any customer or consumer PII to third parties, and (ii) collect PII from individuals under the age of 13, as defined by COPPA (Children Online Privacy Protection Act), and under the age of 16 (per the CCPA). The Wurthy App is not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us.
Vermont State Law: Wurthy does not share information of customers with a Vermont address with affiliated companies.
Privacy and Opt-Out Notice: Our customers provide private information to Wurthy during daily business, and we are committed to treating such information responsibly. Our customers expect privacy and security for their banking and financial affairs. To that end, we provide the Privacy and Opt-Out Notice (Notice) to all consumers at account opening, enrollment for a new service, if there are changes to our privacy practices, and annually thereafter, if required by law.
The trust of our customers is Wurthy's most valuable asset. When an unauthorized disclosure of PII occurs, how Wurthy responds and communicates to customers and regulatory agencies can be the difference between a potential compliance penalty or action lawsuit and an opportunity to reinforce our commitment to care.
The negative impact of an information breach can create reputational risk and cause noncompliance with laws and regulations. Incidents may include any situation in which customer personal, financial or health information or records (whether in paper, electronic, or other form that is maintained by or on behalf of Wurthy) may potentially be lost, misdirected, or in any way accessed by unauthorized individuals or parties. Any incidents or suspected incidents involving data security and disclosure of customer information should be reported immediately to the IT Department and/or Senior Management in accordance with the Information Security Policy's standards and associated procedures. Wurthy's unaffiliated third-party service providers are instructed to report all unauthorized access to, and disclosure of, any customer information.
